What Sensory-Friendly Certification Makes Possible
By the end of your certification process, youāll be able to:
Sensory Friendly Certification for Community Spaces, Venues, Events and Business
Get recognized for creating accessible, inclusive spaces. Whether you’re a business or venueā this certification shows your commitment to sensory-friendly design and inclusive customer experience.
Ready to Make Your Part of The World Even Better?
Customers and communities are looking for inclusive spaces ā and sensory-friendly certification is a powerful way to show youāre serious about accessibility. This certification helps you build safer, calmer, more welcoming environments ā and be recognized for it.
Who Is Sensory-Friendly Certification For?
This is designed for public-facing spaces of all sizes, including:
Small Businesses
Local shops, salons, cafes, and service providers
Retail Spaces
Grocery stores, malls, and boutiques
Event Venues
Theaters, conference centers, sports arenas
Non-Profits
Community organizations running inclusive programs or events
Tourism & Hospitality
Hotels, museums, tour operators, and attractions
Health & Wellness Centers
Clinics, gyms, yoga studios, spas
Creators & Performers
Artists and entertainers offering sensory-friendly shows
Understand how sensory processing impacts public experiences and event design
Identify common sensory triggers in business, venue, or event settings
Make practical, inclusive changes to improve accessibility for neurodiverse customers
Train your staff or event team to support people with sensory sensitivities
Promote your certification to attract more inclusive-minded customers, attendees, and community partners
Show your commitment to accessible design and inclusive customer experience with a recognized sensory-friendly certification
Why Sensory-Friendly Certification Matters
Accessibility isnāt optional anymore ā itās expected.
Sensory-friendly certification helps you turn that expectation into something visible, actionable, and trusted by the people who enter your space.
This isnāt just about compliance. Itās about showing leadership. About standing up and saying: āWeāre not just open to everyone. Weāre ready for everyone.ā
Whether your goal is to improve customer experience, meet DEI goals, or better serve your community ā this certification makes your values real.
Itās more than a label. Itās a promise your customers will feel.
Two Ways to Get Certified
Whether you prefer to move at your own pace or want a partner to guide you, both certification paths will help you create a more sensory-friendly environment ā with clear expectations, real impact, and official recognition.
| Online Certification | Live Virtual Certification | |
|---|---|---|
|
Best for
|
Small teams, self-starters, or returning clients
|
First-timers, larger teams, complex venues, or event organizers
|
|
Support style
|
Self-paced with personalized feedback
|
1:1 support including live walkthrough + Q&A
|
|
Training
|
Included (guided modules required before certification)
|
Included (guided modules required before certification)
|
|
Sensory Audit
|
Submit photos + video ā get a tailored report
|
Live virtual audit with expert ā get customized report
|
|
Q&A Support
|
Personalized video + written response
|
Live Q&A with Christel Seeberger
|
|
Certification
|
Issued upon attestation + training completion once approved by our team
|
Issued upon attestation + training completion once approved by our team
|
|
Badge + Directory
|
Included
|
Included
|
|
Valid For
|
1 year from certification date
|
1 year from certification date
|
|
Price
|
$999 CAD + $119 CAD per public facing staff member + tax
|
$1999 CAD + $119 CAD per public facing staff member + tax
|
Customer Testimonials
Hear from those who embraced sensory-friendly solutions.
Executive Director, CB Nuit
The training program was a game-changer for our conference. Christel and her team gave our organizers and volunteers the tools they needed to create a truly inclusive environment."
Autism Support Coordinator,
Going through Training and Certification with Sensory Friendly Solutions empowered me to be able to offer sensory-friendly performances and shows that are inclusive and accessible to more people.
Singer-Songwriter
Frequently Asked Questions
Can I certify multiple events or locations?
Yes, you can certify multiple events or locations. However, each event or location must go through the certification process individually to ensure it meets all necessary requirements and standards
How long does the certification process take?
The entire process, from submitting your questionnaire to receiving your certification badge, typically takes 4-6 weeks, depending on scheduling and the tier you select.
What if my event or location doesnāt pass the certification review?
If your event or location does not meet certification requirements, weāll provide a detailed report with recommendations to help you improve. You can reapply once updates have been made.
Get Certified. Get Recognized. Serve Your Community Better.
Choose your path and start building a more inclusive space today.
Trusted by Organizations Committed to Inclusion
You supported our team in the best possible way to take steps towards more accessibility. The festival, including our low-sensory room, the website, and the care given to make our projects accessible, was a big success. We took bigger steps than we had imagined possible."