Potter Park Zoo is the first zoo in Michigan to be certified as a sensory inclusive environment by KultureCity. This initiative has prepared zoo staff to assist visitors with sensory sensitivities and ensure they have a comfortable and accommodating experience when visiting, as well as providing sensory bags for guests to check out free of charge.
Individuals with autism, dementia, PTSD and other similar conditions often experience challenges with sensory regulation. One of the major barriers for these individuals is sensitivity to over stimulation and noise, which is very possible at Potter Park Zoo. Roaring lions and vocalizing spider monkeys can be an overwhelming and unpredictable noise and we want to accommodate guests that could be affected by it.
In preparation for certification, Potter Park Zoo staff completed training by leading medical professionals through KultureCity and learned how to recognize zoo visitors with sensory needs and handle a sensory overload situation.