What
  • Airlines
  • Airports
  • Amusement Parks
  • Apps
  • Arenas/Stadiums
  • Attractions
  • Beaches
  • Botanical Gardens
  • Churches
  • Cinemas/Movie Theatres
  • Clothing Stores
  • College - Universities
  • Conferences/Workshops
  • Dentists
  • Employers - Workspaces
  • Festivals
  • Games / Birthday Parties
  • Grocery Stores
  • Health Care Providers
  • Libraries
  • Museums
  • Hotels/Resorts
  • Restaurants
  • Santa Claus Parades 2019
  • Science Centers
  • Sensitive Santa 2019
  • Sensory Club
  • Sensory Products
  • Theatre / Concerts
  • Trampoline Parks
  • Travel Companies
  • Zoos
Where

General Guidelines

Sensory Friendly allows users, as well as business owners, event coordinators, and public institutions offering sensory friendly services or experiences to contribute different kinds of content, including reviews, photos, videos, events, and more.

All content submitted either by a user or business owner, prior to being published is reviewed by Sensory Friendly’s editor. Following the general guidelines when submitting a review or content will provide a useful user experience for all.

  • Conflicts of interest: As a user providing a review, your comments should be unbiased and objective. For example, you shouldn’t write reviews of your own business or employer, your friends’ or relatives’ business, your peers or competitors in your industry, or businesses in your networking group. Business owners should not ask customers to write reviews.
  • Promotional content: Unless you’re using your Business Owners Account to add content to promote your business, promotional content will not be allowed.
  • Relevance: Please make sure your contributions are relevant and appropriate. For example, reviews aren’t the place for rants about a business’s employment practices, political ideologies, extraordinary circumstances, or other matters that don’t address the core of the consumer experience.
  • Privacy: Don’t publicize other people’s private information. Don’t post close-up photos or videos of other patrons without their permission, and don’t post other people’s full names unless you’re referring to service providers who are commonly identified by or commonly share their own full names.
  • Demanding payment: Beyond simply asking for a refund to remedy a bad experience, you should not use removing or posting your review as a way to extract payment from a business, regardless of whether you’ve been a customer.
  • Inappropriate content: Threats, harassment, lewdness, hate speech, and other displays of bigotry in content will not be tolerated.

Please follow the guidelines below for specific types of content that you would like to contribute to the site.

Additional Guidelines

Review Guidelines

The best reviews provide a narrative of your personal experience and offer a helpful tip or two for other consumers. Here are some additional thoughts for conscientious reviewers.

  • Personal experience: We want to hear about your firsthand consumer experience, not what you heard from your co-worker or significant other. Tell your own story without resorting to broad generalizations and conclusory allegations.
  • Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don’t exaggerate or misrepresent your experience. We don’t take sides when it comes to factual disputes, so we expect you to stand behind your review.
  • Review updates: Review updates should reflect a new experience or interaction with the business. Don’t tell the same old story you’ve already told. If you’d like to add new insight to an old experience, just edit your review instead of creating a new update.

Photo and Video Guidelines

Business photos and videos should be broadly relevant to the business and reflect the typical consumer experience (e.g., what the business looks like, what the business offers, etc.).

If you post a photo that showcases a more unique personal experience with a business (e.g., your smiling group of friends at the bar, the fly in your soup), we may remove it from the photo gallery for the business, but it still may appear alongside your review if you write one about the business.

Business Owner Guidelines

Business owners should be getting in on the act, too. Some words of wisdom:

  • Public Comments: Direct messaging is often the best way to resolve a dispute with an unhappy customer, but business owners can also address issues publicly by posting a public comment. As with direct messaging, we ask that business owners upload a clear photo of themselves to help personalize their message. Don’t use public comments to launch personal attacks, advertise, or offer an incentive to change a review.
  • Video and Photos: Videos are a great way for advertisers to promote themselves on Sensory Friendly. Be as creative as you can. Don’t use your video to disparage other businesses, users, or request or solicit reviews from users; or respond to user reviews.
  • Don’t ask for reviews and don’t offer to pay for them either: Please don’t ask your customers to review your business on Sensory Friendly. Over time, solicited reviews create bias on your business page — a bias that savvy consumers can smell from a mile away. You should also never offer compensation (discounts and freebies count too) in exchange for reviews.
Copyright © 2019 Sensory Friendly Solutions